Shipping and Delivery

At Sonex Care, we are committed to delivering your orders safely and promptly. Please review our shipping policies below to understand how we handle orders, shipping options, and delivery times.

1. Shipping Locations We are pleased to offer worldwide shipping for most of our products. Please note that some restrictions may apply depending on your location and the type of product.
2. Processing Time Orders are processed within 1-3 business days. Once your order has been processed, you will receive a confirmation email with tracking information. Processing times may vary during peak seasons or due to high order volumes.
3. Free Shipping and Delivery Times We offer free standard shipping on all orders, regardless of location. Below are the estimated delivery times by region:

4. International Shipping For international orders, please note that customs fees, duties, and taxes may apply. These fees are the responsibility of the recipient and are not included in the shipping cost. Delivery times for international shipments may vary due to customs processing.
5. Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your shipment through the provided link to monitor its progress. If you encounter any issues with tracking, please contact our support team at support@sonexcare.com for assistance.
6. Delayed or Lost Shipments While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control, such as weather, customs clearance, or carrier issues. If your order has not arrived within the estimated delivery timeframe, please contact us, and we will assist you in resolving the issue.
7. Undeliverable Packages If a package is returned to us due to an incorrect address, refusal of delivery, or unclaimed packages, the customer will be responsible for any additional shipping fees required for reshipping.
8. Shipping Restrictions Please note that certain items may have shipping restrictions based on your country’s regulations. We will notify you at checkout if any restrictions apply to your order.
9. Contact Us If you have any questions or concerns regarding shipping and delivery, feel free to reach out to our customer support team:

• Email: support@sonexcare.com

We are here to ensure your order arrives smoothly and to provide the best possible shopping experience.