Privacy Policy
At Sonex Care, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website.
- Information We Collect When you visit our website, we collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse our site, we collect information about the individual web pages or products you view and how you interact with our website. We refer to this information as “Device Information.”
We also collect personal information that you voluntarily provide when you make a purchase or attempt to make a purchase. This may include your name, billing address, shipping address, payment information, email address, and phone number. This is referred to as “Order Information.”
- How We Use Your Information We use the information we collect in various ways, including:
- Order Fulfillment: We use your Order Information to process payments, ship orders, and provide you with invoices or order confirmations.
- Communications: We may use your contact details to communicate with you, respond to inquiries, or send updates about your order.
- Marketing: With your permission, we may send you promotional information about new products or services, special offers, and other updates.
- Improving Our Services: We analyze Device Information to enhance our website, monitor its performance, and optimize user experience.
- Sharing Your Information We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted partners to help us fulfill orders, process payments, and improve our services. These include:
- Service Providers: We work with third-party companies to facilitate order processing, shipping, and payment processing. They have access to your personal information only to perform these tasks on our behalf.
- Compliance with Laws: We may disclose your information to comply with applicable laws, respond to legal requests, or protect our rights.
- Your Rights You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights, please contact us at privacy@sonexcare.com. We will respond to your request promptly.
- Data Security We implement reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
- Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
- Cookies We use cookies to collect information and improve your browsing experience. Cookies are small data files that are placed on your device or computer. They help us recognize your preferences and enhance our site’s functionality. You may choose to disable cookies, but this may affect your experience on our website.
- Changes to This Policy We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly to stay informed.
- Contact Us If you have any questions about our Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
- Email: support@sonexcare.com